Patient Contact Solutions for Healthcare Centers
Reduce Costs While Maintaining Top-Notch Patient Scheduling Quality With Our Healthcare-Focused BPO Services
CCD Health Is Now Part Of GeBBS Healthcare Solutions
Learn More About GeBBS
What We Do
Patient Experience Simplified
We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved efficiency and quality, while saving you valuable resources.
Scalable & Flexible Patient Support Service
Tailor your patient support solutions to meet your staffing, training, onboarding, and division of duty requirements. Then quickly scale up and down according to demand.
Experienced, Knowledgeable Specialists
For more than 10 years, more than 250 healthcare providers have relied on CCD Health for exceptional healthcare patient scheduling.
Scalable & Flexible Patient Support Service
Get the most from your workforce with advanced forecasting, scheduling optimization, and real-time management of your agents.
Up To
Improvement in Patient Scheduling Efficiency
Up to
Days For Our Clients To See Tangible Results
Up To
Reduction In Abandoned Calls In 3 Months
How We Do It
Our Services Fully Integrate with the Leading Healthcare Software
Who We Serve
Multispecialty Healthcare Centers
Let us help you optimize operations, improve team collaboration, and ultimately elevate the standard of care across all specialties in your healthcare system.
Reasons To Choose Us
We recruit, Train and Staff
We recruit, train and staff qualified patient care specialists to reduce dropped calls, absorbing HR risks on your behalf.
Cost Reduction
We can achieve an approximate 40%+ reduction in appointment scheduling costs thanks to our competitive billable rate and appointment efficiency.
Healthcare-Focused
We have over a decade of experience serving the healthcare and radiology industry. Patient care management is complex and delicate. We have extensive knowledge in management and operations in the field.
Amplify Patient Care
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How Operational Efficiency Looks Like
Dramatic Reduction In Abandoned Calls And Improved Patient Retention.
Optimized Appointment Scheduling To Maximize Operational Efficiency.
Free Up Valuable Resources So You Can Focus On What Truly Matters: Your Patients.
Our Clients Can Say It Better
About CCD
CCD Health (A GeBBs Healthcare Company) is a nearshore call center based in the Dominican Republic focusing on providing exceptional patient experiences. Our healthcare support specialists work as an extension of your teams to help you have the right schedulers at the right time with the right skill set to serve all of your appointments. Simply put, we help you recruit, train, and staff to yield higher revenue by avoiding missed appointments and dropped calls.
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Work at CCD
