Meet CCD
We are a nearshore leader providing exceptional customer and patient experiences. Working as an extension of your company, we create top-notch operational processes and support them with the highest recruitment and quality assurance standards. Our goal is to continue to build strong partnerships that are based on integrity and results.
CCD is a HIPPA Compliant Business Associate and PCI certified.
500+
Patient Care Specialists
750.000
Appointments scheduled per quarter
98%
Calls answered in less than a minute
17
Awards
Why do our clients prefer us?
We exceed our targets in value and operational KPIs.
Our agents are friendly and well-trained, following continuously improved processes.
We're prompt and responsive to our clients' needs and those of their customers.
Work at CCD
At CCD we believe in better! Our associates are at the forefront of everything we do. Whether it is driving our clients’ successes, giving back to the community, or helping patients obtain attention in an efficient and secure way, our employees are always there. Our success is a direct result of the work of our people who live and breathe our Core Values. Simply put, we believe in better lives!
Join us
