We deliver seamless customer care that will improve service quality and bottom-line results. Our hands-on approach is tailor-made for companies where customer satisfaction is core to their success.

Services in CCD OMNI

Customer Experience and Touchpoint Management

Voice, Email and Chat Support

Survey Outreach

Technical Service Solutions

Claims Processing and Review

Returns, Refunds and Recalls

Our flexibility, experience and
expertise mean:

We’re able to grow with you

High-quality customer care at an affordable cost

Access to valuable customer data and actionable insights

Guidance, advice, and insight needed to develop your business

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Why CCD Omni?

  • We deliver customer care that will improve service quality and bottom-line results.
  • Our business model is flexible and value-oriented.
  • Our data drives efficient decisions.
  • Our insights allow us to offer customized programs.

Resource Center

Prepaid Wireless Company
CCD Omni Webinar
Prepaid Wireless Company

Drive efficiency and reduce costs while maintaining the highest standards…

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Growing Meal Kit Delivery Company
CCD Omni Case Study
Growing Meal Kit Delivery Company

Develop an efficient and responsive multi-channel support process for an…

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Interested in CCD Omni?

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