Looking to outsource your outpatient scheduling process? Before committing, ensure you have the answers to these seven key questions.
Discover the most common signs that can tell if a patient will be a no-show and what steps can you proactively take to reduce this no-show rate.
Learn everything about Call Abandonment Rate, how you can calculate it and why it is important to improve your patients' experience.
Learn how to improve patient-experience at your radiology center by optimizing your processes and offering end-to-end patient care.
Patient Experience: using data analytics and business intelligence to improve patient loyalty and satisfaction scores (NPS, CSAT, and AHT).
The main purpose of the HIPAA Act is to safeguard patients' privacy, having a HIPAA-compliant Patient Scheduling Service will positively impact your...
A message from our CEO, Kalil Diaz, about CCD Care’s response to Hurricane Fiona's impact on the Dominican Republic.
CCD Health celebrates over 1,500 employees in 2022 going through the CCD University program to help our clients increase patient satisfaction.
See proven best practices for patient scheduling to increase patient satisfaction, reduce abandoned calls, and increase your bottom line.
By using an on-call after-hours answering service for your outpatient center, you can increase patient satisfaction while maximizing your revenue.