Using a business intelligence process will help your medical facility glean actionable insights from your data. Here are 7 steps CCD Health has used.
Healthcare workforce management solutions will help your practice in a variety of ways, including an increase in efficiency and resource cost savings.
Workforce management for healthcare can be tedious; especially when your agents perform repetitive tasks. Align your team with these 4 steps to set...
The post-pandemic landscape forced medical centers to invest in virtual processes and automation. Here are 3 ways you can still provide an...
Labor shortages are a difficult hurdle to overcome, especially in healthcare. Here are ten reasons how a nearshore call center can help your business.
Radiology business intelligence tools provide in-depth analytics to help you make informed decisions and optimize your operations. Learn more about...
Outpatient appointment scheduling can quickly become disorganized without the right system in place. Learn 6 types of scheduling your practice could...
View CCD Health's on-demand webinar: Strategic scheduling optimization for imaging centers.
Learn patient scheduling best practices—including how to schedule your patients in less than 5 minutes.
Learn about the financial impact and the hidden costs of dropped calls at your healthcare center. Plus, learn how to improve patient satisfaction...