Webinars
Top 3 Most Impactful Practices To Improve Patient Satisfaction
Learn about CCD Health's top 3 most impactful practices to improve patient satisfaction
Resource center
CCD Health
BPO vs. KPO Call Centers
Outsourcing patient schedules lead to a variety of benefits, including high satisfaction. Take a look at BPO vs. KPO call centers to find your best...
CCD Health
How to Optimize Appointment Scheduling & Enhance Patient Experiences
Here are three aspects to help you optimize appointment scheduling and positively impact your patient’s experiences.
CCD Health
3 Reasons Why Quality Assurance in Healthcare is Important
Quality assurance in healthcare does more than provide an excellent experience for your patients. It also helps you achieve your goals and measure...
Webinars
Quality Assurance Tips That Will Enhance Your Patient Experience
Learn about CCD Health's best practices to enhance the patient experience using quality assurance.
CCD Health
Top Radiology Information Systems (and How to Improve Them)
Here’s a list of the top radiology information systems. Plus, with a simple integration, you can enhance the patient experience using your RIS.
CCD Business Intelligence
CCD Health's 7 Steps to a Successful Business Intelligence Process
Using a business intelligence process will help your medical facility glean actionable insights from your data. Here are 7 steps CCD Health has used.
CCD Health
Why Medical Centers Need Healthcare Workforce Management Solutions
Healthcare workforce management solutions will help your practice in a variety of ways, including an increase in efficiency and resource cost savings.
CCD Health
Workforce Management for Healthcare: 4 Steps to Set Your Goals
Workforce management for healthcare can be tedious; especially when your agents perform repetitive tasks. Align your team with these 4 steps to set...
CCD Health
Providing Exceptional Patient Care: 3 Ways to Do It Effectively
The post-pandemic landscape forced medical centers to invest in virtual processes and automation. Here are 3 ways you can still provide an...