Working with 7 of the 10 top Radiology centers in the U.S.
Specialized Scheduling
Tailored for health care centers.
Cost Efficiency
More cost-effective than in-house solutions.
Tech Solutions
BI and machine learning to optimize call processes.
Discover the CCD Health Difference
What our customers say
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”CCD Health customerTop 3 radiology provider in the US
CCD Health customer
Top 3 radiology provider in the US
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.” CCD Health customerTop 10 radiology brands in the U.S.
CCD Health customer
Top 10 radiology brands in the U.S.
Appointment Scheduling Excellence
92%
of inbound calls answered in less than a minute
3%
call abandonment rate standard
4+ million
patient appointments scheduled per year
Tailored Services for Health Care Centers
From patient scheduling and data entry to follow-up support and analytics.
Why CCD Health's Appointment Scheduling?
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Specialized Training: Our team understands healthcare operations.
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Flexibility: Scale services based on your needs.
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Customer Experience: Improve satisfaction and net promoter scores.