RADIOLOGY CALL CENTER OUTSOURCING

Scheduling for outpatient radiology centers.

We provide full-service, complex out-of-network solutions directly integrated with your healthcare product or solutions to provide you with a truly personalized support.

 

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Optimize Your Patient Appointments with CCD Health

The Leading Appointment Scheduling Health Care Center in the U.S.

 

Discover the CCD Health difference

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Working with 7 of the 10 top Radiology centers in the U.S.

Specialized Scheduling

Tailored for health care centers. 

Cost Efficiency 

More cost-effective than in-house solutions. 

Tech Solutions

BI and machine learning to optimize call processes.

Discover the CCD Health Difference 

What our customers say

Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”CCD Health customerTop 3 radiology provider in the US

We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.” CCD Health customerTop 10 radiology brands in the U.S.

Appointment Scheduling Excellence

multiple

92% 

of inbound calls answered in less than a minute

volume_forecasting

3%

call abandonment rate standard

schedule_optimization

4+ million

patient appointments scheduled per year

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Tailored Services for Health Care Centers

From patient scheduling and data entry to follow-up support and analytics. 

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Why CCD Health's Appointment Scheduling?

  • Specialized Training: Our team understands healthcare operations.

  • Flexibility: Scale services based on your needs.

  • Customer Experience: Improve satisfaction and net promoter scores.

Transform Your Patient Scheduling Process with CCD Health