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Building an in-house team of patient support representatives, managers, and Q&A specialists in-house is rarely cost-efficient, and your staff often lacks experience with patient appointment scheduling, engagement, and other medical best practices.

 

Find out how your healthcare organization can benefit from an outsourced business provider in CCD Health

What we do

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Appointment Scheduling

We integrate our specialized scheduling services with your preferred scheduling software to improve the appointment booking process, minimize wait times, and optimize resource allocation.

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Oncology billing services

From insurance claims processing to revenue cycle management, our team ensures accurate and timely reimbursement, allowing you to focus on delivering quality patient care.

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Oncology regimen support and pathways

Our team provides comprehensive regimen support and pathways to help oncologists optimize patient treatment outcomes. We leverage evidence-based guidelines and clinical expertise to customize treatment plans, ensuring personalized care and better patient outcomes.

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Medical oncology
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management

From EMR/EHR implementation to IT support and maintenance, we help you leverage technology to enhance patient care and practice productivity.

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Medical imaging
support

Our specialized schedulers help your oncology outpatient center with imaging-guided scheduling, support, and management. 

How an Oncology-specialized scheduling service helps improve cancer patient support

  • Patients receive compassionate support and assistance throughout the scheduling process, reducing anxiety and improving overall satisfaction.

  • Our specialized expertise and focus on oncology scheduling result in faster appointment turnaround times and reduced administrative overhead.

  • Improved Coordination and seamless communication between healthcare providers.

  • With our deep knowledge of oncology terminology and procedures, clients can trust that their scheduling needs are handled by professionals who understand the complexities of this specialty. 

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How we do it

Integrating with your scheduling software and employing highly trained schedulers with expertise in oncology treatments and procedures, we ensure that appointments are efficiently managed, and scheduling conflicts are reduced.

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Reduced wait times

Our specialized approach to oncology-scheduling ensures that appointments are made promptly, reducing wait times and improving patient satisfaction.

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Effective scheduling

Our team consists of schedulers with specialized knowledge of oncology, ensuring accurate scheduling and effective coordination of appointments.

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Reduced overhead costs

We help practices reduce overhead costs and increase revenue potential by improving the scheduling process and minimizing inefficiencies. 

Providing quality care without compromising operational efficiency