Our Services
What we do
We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our Healthcare-focused BPO services, ensuring improved efficiency and quality and saving you valuable resources.
Scalable & flexible
Patient support
service
Tailor your Healthcare patient support solutions to meet your staffing, training, onboarding, and division of duty requirements. Then quickly scale up and down according to demand.
Experienced, knowledgeable specialists
For more than 10 years, more than 250 imaging centers like yours have relied on CCD Health for exceptional Healthcare patient scheduling.
Workforce optimization
and business
intelligence
Get the most from your workforce with advanced forecasting, scheduling optimization, and real-time management of your agents.
80%
Improvement
50%
Reduction
30
Days
How we do it
Our services fully integrate with every top healthcare software
Who we serve
Multispecialty Healthcare Centers
Let us help you optimize operations, improve team collaboration, and ultimately elevate the standard of care across all specialties in your healthcare system.
Amplify Patient Care
How operational efficiency looks like
Our clients can say it better
About CCD
CCD Health is a nearshore call center based in the Dominican Republic focusing on providing exceptional patient experiences. Our healthcare support specialists work as an extension of your teams to help you have the right schedulers at the right time with the right skill set to serve all of your appointments. Simply put, we help you recruit, train, and staff to yield higher revenue by avoiding missed appointments and dropped calls.
Work at CCD
At CCD, we believe in providing better care that helps patients and clients alike. Our associates are at the forefront of everything we do. Whether it’s driving clients’ success, giving back to the community, or helping patients obtain attention efficiently and securely, our employees are always there. Our success is a direct result of our people who live and breathe our Core Values. Simply put, we believe in better lives.
Explore Careers