Optimize your CX, Staffing Services
and Operations
Talk To Sales
Understand and Improve Your
Customer Experience (CX)
Optimize your workforce and resources with advanced analytics and business intelligence. All to reduce customer churn, increase referrals, and drive revenue with award-winning nearshore business intelligence.
Performance Evaluation
(Back Office)
Up-to-date reporting and customized forecasting to improve performance in your daily operation.
Performance Diagnostic Reporting
Get the insights your center needs to drive maximum operational efficiency.
Training Content Creation
Our team develops custom-made training materials and procedures that align with your values, standards and processes.
Talent Acquisition Remotely
Improve recruitment efficiency and find, hire and train the right talent through customized onboarding and tools.
Consulting Data Science
We work with your team to design and develop easy-to-use dashboards that provide real-time insights and actionable insights.
Consulting Data Science - Assigned FTE (Dedicated or Shared)
We work with your team to design and develop easy-to-use dashboards that provide real-time insights and actionable insights. Dedicated or shared, our data scientists work directly with your team to drive the results and optimize resources.
Why CCD Elevate?
Improved data driven services that provide up-to-date, comprehensive analytics and reports.
Monitor and improve quality control
100% HIPAA-certified and PCI-certified call center
Optimize your workforce and resources
Words for CCD Elevate
I am very impressed with the CCD team, especially management. Working in different time zones can often be difficult, but having amazing supervisors and project managers makes communication with the agents so much easier.
CCD Health Customer The quality and care they have put into the work is unmatched. Their communication and transparency have been a huge factor in our success.
CCD Health CustomerResource Center
Optimize your Healthcare Center's workforce management
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The entire team is fantastic! What I love is that all communication is efficiently captured in their portal, ensuring a seamless process.
CCD Health Customer Radiology Provider