Podcasts
Transform your healthcare journey with expert-led discussions from CCD Health. Each episode delivers actionable insights and strategic approaches to harness the power of healthcare data.
Why Listen? Our industry experts guide you through the evolving landscape of data-driven healthcare, sharing:
- Real-world Implementation Strategies: Learn how leading healthcare organizations are leveraging data to improve patient outcomes.
- Best Practices for Decision-Making: Discover frameworks for making informed, data-backed decisions.
- Expert Analysis: Gain insights from healthcare data specialists, clinicians, and industry innovators.
- Practical Solutions: Take away actionable strategies you can implement in your organization.
Episodes
Making Customer Success a Growth Engine for Healthcare and Radiology Centers
Reaching top-quality results is not an easy or quick task; however, having solid quality assurance processes in place and regular patient experience assessments are essential for the medical, financial, and operational success of any practice, regardless of its size.
U.S. Economic Outlook and Its Impact on Healthcare Centers
Learn about U.S. Macroeconomic trends and more!
National health expenditure growth with incremental effects could significantly outpace GDP growth over the next two to three years.
The Importance of QA for Outpatient Contact Centers
What are your healthcare center’s top practices to improve the patient experience? Do you have a list of KPIs and metrics to track or a good attribute scoring process?
Learn what Quality Assurance (QA) in healthcare means with this brief delivery chat hosted by CCD Health’s QA experts Lilliam McCann, CCD’s VP of Operations, QA, and Training, and Stevenson Pierre, Senior Program Manager.
The Value of Customer Centricity for Healthcare
An unsatisfied patient is more likely to miss their scheduled appointments, see fewer results from the patient care you’re delivering, or even find another healthcare provider. Healthcare centers must deliver satisfactory patient experiences for financial and operational success.
The Power of Patient Scheduling Driven by Data Analytics
Data science is a trending practice that top U.S.-based healthcare businesses are adopting to enhance patient experience and impact their bottom line positively. Are you implementing these practices at your center or are you planning to do it?
Improving Operational Outcomes Through Data Analytics in the Healthcare Industry
Begin your healthcare data-driven journey with CCD Health insights
Join our experts for this webinar as we discuss: The importance of data-driven decisions (DDDM) in healthcare, The types and benefits of data analytics, The foundational elements for becoming a data-driven healthcare organization and Examples of healthcare data analytics in action.
The Power of Patient-Centric Care As A Cost Reduction Strategy
Discover How Optimizing Outpatient Scheduling Processes Can Revolutionize Your Healthcare Organization. Our panel of industry experts delves deep into the key aspects that can unlock the true potential of outpatient scheduling, leading to enhanced efficiency, profitability, and patient care.