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Your Partner in Customer-Centric
Growth and Engagement

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Tailored Contact Center
Solutions for Every Industry

Elevate customer loyalty, reduce churn, and drive revenue with our leading nearshore contact center. We serve diverse industries with tailored solutions.

Foodservice and Meal Delivery

Retail and E-commerce

Technical Support Services

Insurance Plans

Multichannel Contact Center Solutions

Customer Experience

Email Management

Voice Support

Live Chat Assistance

Technical Service Solutions

SMS/Text Support

Claims Processing and Review

Social Media Engagement

Flexibility Meets Expertise

We Work as an Integrated Part of Your Team

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Flexible, Scalable Customer Support

Invest in a customized support solution you can adjust to meet your operational needs, and scale up or down to meet demand.

Affordable, high-quality care

CCD agents are highly educated and familiar with American culture, so your customers can feel comfortable and connected.

Applicable Analytics And Customer Data

Quickly gather call and activity data to scale your team, optimize customer satisfaction, and improve your bottom line.

PCI Compliant

All customer data collected and stored by our call center is encrypted and stored in accordance with PCI standards.

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"CCD's Business Intelligence is probably one of the best things they've done. They're good at keeping everyone aligned with KPls and show us optimized staffing models so we can make sure we're all agreeing on staffing models to make sure our profit margin is staying where it should be."

CCD Health Customer Radiology Provider

"CCD's Business Intelligence is probably one of the best things they've done. They're good at keeping everyone aligned with KPls and show us optimized staffing models so we can make sure we're all agreeing on staffing models to make sure our profit margin is staying where it should be."

CCD Health Customer Radiology Provider

"We definitely accelerated with CCD. The biggest thing for me is that having an outsourced patient support group forced us to fast-track a lot of the things I wanted to do initially, like standardizing our patient scheduling and intake

CCD Health Customer Radiology Provider

Let Customer Satisfaction Be Your Biggest Asset

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