Our Team
Team Members
Our expertise and experience are the leading drivers of your success. Our team works alongside our clients to ensure your expectations are being met.
Chinmoy Banerjee
Group CEO
CEO of GeBBS Healthcare Solutions, bringing nearly 25 years of leadership experience in the IT and BPO industry. At GeBBS, Chinmoy is focused on leveraging digital and AI technologies to deliver innovative revenue cycle management solutions that address the evolving needs of healthcare organizations. His vision centers on combining deep domain expertise with cutting-edge technology to create transformative experiences for clients.
Kalil Diaz
CCD Health, CEO
Kalil is a graduate of Concordia University and the Yale School of Management, where he earned his MBA. Before joining CCD, he was the managing partner at Amergent Capital and served as a lending manager at GE Capital.
Valerie Grullon
COO
Chief Operating Officer at CCD Health, with 18+ years of experience leading people, operations, and organizational growth. She is an Organizational Psychologist with graduate training in Human Resources, Coaching, Finance, and Strategy. She currently oversees core functions including Operations, Quality, Training, People & Culture, Recruitment, Compliance, and Business Intelligence.
Melvin Polanco
Sr. VP Finance and Administration
Senior Professional with extensive experience leading financial operations. Melvin holds an undergraduate degree in Accounting, as well as master’s degrees in Accounting, Financial Management, and Business Administration from the University of Montesquieu Bordeaux IV and PUCMM
Lilliam McCann
Sr. VP of Operations and IT Services
Lilliam holds an undergraduate degree in organizational psychology, as well as a master’s degree in management and productivity from the Universidad APEC.
Luis Arocha
VP of Customer Success
Luis holds a Master of Science from North Carolina State University. For over a decade at CCD, he has advanced client retention, growth, and operational alignment through proactive, value-driven relationships.
Carol Gonzalvo
AVP of RCM and Strategic Accounts
Carol holds a degree in Business Administration from Pontificia Universidad Católica Madre y Maestra and a Certificate in Leadership Principles from Harvard Business School Online. With 14 years of experience in operations management, she brings proven expertise in process optimization and team development. Her strategic approach to client relationship management strongly supports our growth trajectory.
Rafael Peña Pelletier
AVP of Business Intelligence and Performance Excellence
Rafael is an economist and data scientist with expertise in artificial intelligence, machine learning, and enterprise analytics, and a strong leadership track record driving business value through transformative technology; at CCD Health, he leads data science, workforce management, and product innovation initiatives.
Rick Werner
VP of Sales
Rick is a results-driven sales professional specializing in healthcare system sales and Revenue Cycle Management (RCM) solutions, with a proven ability to drive growth across existing and new clients through strategic planning and consultative selling. Experienced in territory management, market expansion, and account retention, with strong leadership focused on team performance, client satisfaction, and sustained revenue growth.
Accelerate the Growth of your Healthcare Center with Scalable, Performance-driven BPO Solutions.
We build strong partnerships that are based on both integrity and results. Send us a message, and we will get back to you soon!
Talk To Sales