Events
Take a look at the upcoming online and in-person events we'll attending and hosting, and register or fill out the form to connect with us!
Upcoming Events
August
The Human Touch: Why People Still Matter in the Age of Patient Engagement Automation
Online Event
Date: Thursday, Aug. 28th, 2025
Time: 12:00 PM CT
Healthcare contact center leaders and patient experience experts will explore when automation enhances patient interactions and when skilled human agents remain essential, sharing proven strategies for integrating technology while preserving the empathy and clinical judgment that patients need most during vulnerable moments.
September
FREE WEBINAR SERIES
Ethical AI in Healthcare Series: Part 2 -Data Security & Governance Concerns
Online Event
Date: Sep 2025
Time: 12:00 PM CT
This session will explore how healthcare organizations can adopt AI-driven solutions in front-office and RCM functions without compromising compliance, transparency, or trust. Join us to examine real-world examples, regulatory guardrails, and actionable steps to govern AI ethically across the patient access and billing lifecycle.
Past Events
In-Person
2025 NAHAM - Annual Meeting
Keynote Speaker- Session: "Leveraging AI for Improved Patient Access in Healthcare"
April 30 - May 3, 2025; Sheraton Phoenix Downtown - Phoenix, AZ
March 25-28, 2025 / OMNI Nashville Hotel / Nashville, TN
Exhibitors at Booth # 209 + Learning Lab
At RBMA 2025 PaRADigm – the premier annual conference for radiology business professionals and executives – discover strategies that will empower your organization to think beyond conventional boundaries, and foster an environment that nurtures talent, encourages innovative approaches, and drives breakthrough solutions for sustainable growth.
2025 Conference of Healthcare Contact Centers
Session: "Leveraging AI for Improved Healthcare Center Scheduling Operations"
In-Person Event
Wednesday – June 4, 2025. 2:45-3:25 pm. Marriott Northwest - Atlanta, GA.
Online
October 24th, 2024
Preventing Revenue Loss through Improved Patient Access
Join us for an insightful webinar with Edison E. Sepulveda, CFA, as we explore innovative strategies to enhance patient access processes and boost your healthcare organization's financial performance.
February 2025
Webinar: "Utilizing Technology-Enabled Service Delivery to Maximize Revenue"
Discover how technology-enabled service delivery can transform your Accounts Receivable (AR) management—from maximizing collections and improving revenue to enhancing operational efficiency—to recover lost revenue for your healthcare organization.
June 2025
Ethical AI in Healthcare Series: Part 1 - Patient-Centered Concerns
Explore how to build AI systems that respect privacy, secure consent, and give patients control.
July 2025
How to Eliminate Scheduling Chaos: Aligning Imaging Centers, Call Centers & Patient Access Teams
Disconnected scheduling processes across hospitals, call centers, and patient access teams create bottlenecks that impact care, staff efficiency, and patient experience. In this 45-minute webinar, imaging operations leaders will explore real-world strategies to bring alignment across these functions.
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