In healthcare operations, especially for organizations juggling high call volumes and multiple locations, measuring scheduling ROI isn’t as simple as comparing cost to benefit. It’s about looking at the full picture, a full picture that includes direct financial gains, such as saving staff hours or boosting revenue and reducing costs by reducing no-shows, as well […]
William Harper Heinsen
William is CCD Health's Chief Financial Officer. Prior to joining CCD, William worked in corporate investment banking at CitiBank. He received his undergraduate degree from Concordia University and his MBA from the University of Toronto.