Healthcare Operations Blog

3 Benefits of Using an After-Hours Answering Service for Medical Centers

By using an on-call after-hours answering service for your outpatient center, you can increase patient satisfaction while maximizing your revenue.…

EHR vs. EMR for Outpatient Clinics

What’s the best way to keep your patient records? Learn the difference between EHR vs. EMR software to see what…

Kalil Diaz Speaks About Health Services Outsourcing at Meditalk

CCD Health’s CEO, Kalil Diaz, speaks about knowledge process outsourcing and health services outsourcing at Meditalk 2022.   CCD Health’s…

What is Wave Scheduling and Why Should I Use It?

Scheduling has a big impact on satisfaction and performance. Learn about wave scheduling and why 3 of the top 5…

How to Improve Patient Satisfaction at Outpatient Clinics [2025 Guide]

The first step to happier patients is knowing where to improve. Use this guide for 2025 best practices to increase…

Your Guide to Radiology Call Centers [And How They Can Help]

Why should you invest in a radiology call center? The top reason is to help with appointment scheduling. Read how…