Healthcare Operations Blog

Kalil Diaz Speaks About Health Services Outsourcing at Meditalk

CCD Health’s CEO, Kalil Diaz, speaks about knowledge process outsourcing and health services outsourcing at Meditalk 2022.   CCD Health’s…

What is Wave Scheduling and Why Should I Use It?

Scheduling has a big impact on satisfaction and performance. Learn about wave scheduling and why 3 of the top 5…

How to Improve Patient Satisfaction at Outpatient Clinics [2025 Guide]

The first step to happier patients is knowing where to improve. Use this guide for 2025 best practices to increase…

Your Guide to Radiology Call Centers [And How They Can Help]

Why should you invest in a radiology call center? The top reason is to help with appointment scheduling. Read how…

Ways to Improve Patient Satisfaction in Outpatient Clinics

What’s the best way to guarantee patient success in Outpatient Centers?   The call center business has been considered a…

How to Improve Patient Satisfaction Outcomes with Machine Learning [Report Inside]

Download CCD Health’s report on how machine learning can improve your patient outcomes, including better patient care and decreasing your…