Healthcare Operations Blog

Ways to Improve Patient Satisfaction in Outpatient Clinics

What’s the best way to guarantee patient success in Outpatient Centers?   The call center business has been considered a…

How to Improve Patient Satisfaction Outcomes with Machine Learning [Report Inside]

Download CCD Health’s report on how machine learning can improve your patient outcomes, including better patient care and decreasing your…

Top 3 Most Impactful Practices To Improve Patient Satisfaction

Learn about CCD Health’s top 3 most impactful practices to improve patient satisfaction.   At CCD Health, your patient’s experience…

BPO vs. KPO Call Centers

Outsourcing patient schedules lead to a variety of benefits, including high satisfaction. Take a look at BPO vs. KPO call…

How to Optimize Appointment Scheduling Experience

Here are three aspects to help you optimize appointment scheduling and positively impact your patient’s experiences.   Customer service has…

3 Reasons Why Quality Assurance in Healthcare is Important

Quality assurance in healthcare does more than provide an excellent experience for your patients. It also helps you achieve your…