CCD Celebrates Launch of INFOTEP Language Academy: A Milestone for Dominican BPO Talent Development

May 12th,2025 – Members of the Dominican Contact Centers & BPO Council participated in the official launch of the Instituto Nacional de Formación Técnico Profesional – INFOTEP “Academia de Idiomas”, a strategic joint initiative between this prestigious institution, the Ministerio de Industria y Comercio y Mipymes, and our council. Bridging the Language Gap in BPO Services […]