Healthcare Operations Blog
What is Optimal Outpatient Appointment Scheduling?
For medical centers, appointment scheduling is part of delivering high-quality care. Learn more about optimal outpatient appointment scheduling… Each…
How to Measure Patient Experience at Outpatient Medical CentersÂ
Healthcare centers should continuously monitor and measure patient experience to make improvements with a combination of the right KPIs. Learn…
The Benefits of a Healthcare Call Center
Learn the benefits of partnering with a healthcare call center and how outsourcing positively impacts appointment scheduling, record retrieval, and…
The Importance of Patient Satisfaction in HealthcareÂ
Medical centers must deliver satisfactory patient experiences to deliver success for medical, financial and operational success. Here’s why. Patient…
8 Patient Scheduling Best Practices for Medical Offices
Discover the top 8 patient scheduling best practices to optimize your medical office operations and improve patient satisfaction. Patient…
How to Reduce Patient No-Shows at Medical Centers
Measuring the cost of patient no-shows at your outpatient medical center is alarming. Learn how to reduce patient no-shows with…