Ai in Healthcare

Healyhcare Provider and patient interacting in a healthcare appointment
Resource center, Webinars

[Webinar] How to Balance AI Automation & Human Interaction in Patient Management

Healthcare contact centers are rapidly adopting automated patient engagement technologies, from AI-powered phone systems and chatbots to automated appointment scheduling and follow-up calls. This panel discussion, led by Genesis Carela, Jr. Director of Operations at CCD Health and with Zulma Almeida Jairala, MHA, Senior Leader of Healthcare Operations at Akumin as guest speaker,  examines the […]

Claims denial managemnte effective strategies for Healthcare Centers
Resource center

Key Steps to Manage Denied Claims Efficiently

For healthcare providers, claim denials are a major revenue drain. The average denial rate for healthcare claims is between 5% and 10%, and for some organizations, it can spike as high as 15-20% (MGMA). That’s money left on the table, additional administrative work, and a growing backlog of unresolved claims that can slow down cash […]