A healthcare call center for medical billing and benefits verification can help providers confirm patient insurance coverage quickly and, most of all, accurately. Outsourcing to an insurance verification call center, hospitals and clinics reduce billing errors, prevent claim denials, and improve the patient intake experience, all while ensuring HIPAA compliance and back-end support. Benefits and […]
Key Steps to Manage Denied Claims Efficiently
For healthcare providers, claim denials are a major revenue drain. The average denial rate for healthcare claims is between 5% and 10%, and for some organizations, it can spike as high as 15-20% (MGMA). That’s money left on the table, additional administrative work, and a growing backlog of unresolved claims that can slow down cash […]