Discover strategies to calculate and reduce the healthcare center claims denial rate, plus effective methods to enhance revenue and optimize patient care. Healthcare providers consider a claim denial rate above 10% a red zone for a center’s financial stability. In 2022, the claims denial rate for the Healthcare Industry was 11% (Crowe RCA benchmarking […]
When considering the decision between healthcare BPO and in-house operations, it’s essential to understand how these options differ. Healthcare BPO, or Business Process Outsourcing, involves outsourcing specific tasks and responsibilities to a third-party provider that provides support services for healthcare centers. In contrast, in-house operations involve keeping all duties and responsibilities within the healthcare center […]
Learn how outsourcing key processes in your radiology centers’ RCM to a healthcare BPO can enhance its financial performance, streamline operations, maximize revenue, and minimize costs. Every healthcare provider, whether a small practice or a large facility with multiple departments, always looks for ways to optimize their revenue cycle management. Now, while for any […]
Discover the top healthcare call centers service for your radiology practice and the ways each can help you optimize your day-to-day operations. The best healthcare call center services for radiology centers are
Looking to outsource your outpatient scheduling process? Before committing, ensure you have the answers to these seven key questions. Outsourcing can be a great way to save time and resources. However, it would be best to consider some critical factors before choosing this option for your Healthcare Center.
Learn everything about Call Abandonment Rate, how you can calculate it and why it is important to improve your patients’ experience. Abandoned calls are a common problem for many radiology practices. They can be both costly and frustrating, having a real impact on your bottom line. In a recent survey, the United States healthcare […]
Learn how to improve patient-experience at your radiology center by optimizing your processes and offering end-to-end patient care. Patient satisfaction is one of the most important factors in determining whether a radiology center can be (and stay) successful. But it’s not always easy to make sure patients are always satisfied with their care. There […]
Patient Experience: using data analytics and business intelligence to improve patient loyalty and satisfaction scores (NPS, CSAT, and AHT). Healthcare Analytics – What Is It? A key shared concern among healthcare practitioners and outpatient clinics is how to improve patient positive outcomes at the lowest cost. The vast majority of the healthcare system is […]
The main purpose of the HIPAA Act is to safeguard patients’ privacy, having a HIPAA-compliant Patient Scheduling Service will positively impact your facilities and patient satisfaction. Why Should I Use a HIPAA-Compliant Medical Answering Service? What is HIPAA? As a healthcare professional, your practice must abide by the strict regulations specified by the Health […]
By using an on-call after-hours answering service for your outpatient center, you can increase patient satisfaction while maximizing your revenue. Recruiting, staffing, and training the right scheduling specialists in the medical field is difficult to achieve, especially if you own your own outpatient practice. It becomes increasingly difficult to offer great patient care—especially after-hours—while […]
