Discover the top 5 ways effective follow-up strategies that can significantly improve patient adherence rates and lead how consistent communication and support lead to better health outcomes. According to the World Health Organization, medication adherence has an even more significant impact on patient outcomes than treatment since it affects life quality, duration, health outcomes, […]
In today’s world, as humanity’s attention span continues to decrease, patients have increasingly become less patient. Here is how much waiting times can impact your Healthcare Center’s patient care and satisfaction. In many industries, getting service via phone has become a painful experience. Airlines and insurance companies have continued to make this interaction more […]
Why should you invest in a radiology call center? The top reason is to help with appointment scheduling. Read how this impacts patient satisfaction. What’s the number one driving force behind getting new patients? Outside of insurance providers, it’s word of mouth. In fact, a study by the Technical Assistant Research Programs (TARPs) revealed […]
Improving patient satisfaction can be daunting—especially when it’s difficult to measure. Here are 3 ways you can use empathy for the patient experience. The way you treat your patients speaks volumes about your practice. It starts from the moment a prospective patient reaches out about an appointment and continues throughout their journey with the […]
Healthcare centers should continuously monitor and measure patient experience to make improvements with a combination of the right KPIs. Learn more… As a leader of patient experiences at an outpatient healthcare center, you know how challenging it is to build out a patient support team in-house.
Medical centers must deliver satisfactory patient experiences to deliver success for medical, financial and operational success. Here’s why. Patient satisfaction is commonly used to gauge the quality of healthcare services in practices of all sizes. In recent years, patient satisfaction standards have risen across the board, and the patrons walking through your medical center’s […]
