Measuring the cost of patient no-shows at your outpatient medical center is alarming. Learn how to reduce patient no-shows with these three tactics. Medical companies lose billions of dollars each year due to missed appointments. Within radiology alone, patient no-shows average between 2.26% – 3.36%. Even this marginal amount of missed appointments hurts your […]
Reducing your medical center’s average handle times is challenging as you scale. Learn how to improve average handle time and calculate your AHT. The patient care you deliver is more than just being polite to patients over the phone or listening to their concerns during an appointment. In today’s busy, hectic world, your patients […]
Patient care means more than just being polite to our patients. It means delivering the utmost Patient Experience. Here’s how machine learning can help. Patient care means more than just being polite to our patients. It means delivering the utmost Patient Experience from the first interaction through the end of their treatment and post-visit […]
A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, drop. A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, dropped, […]
We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a return. We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a returning patient, the […]
