2025 RBMA Education Presentation_ oct 2025.pptx (1)

CCD Health Leads Discussion on the Realities of AI in Patient Access at RBMA Webinar

October 2025 — CCD Health proudly participated in the Radiology Business Management Association’s (RBMA) exclusive webinar, “AI in Patient Access: Operational Realities for 2025.” The event brought together industry leaders to explore how artificial intelligence is transforming healthcare operations and the patient experience. As part of the expert panel, Rafael Peña Pelletier, AVP of Business […]

CCD Celebrates Launch of INFOTEP Language Academy: A Milestone for Dominican BPO Talent Development

May 12th,2025 – Members of the Dominican Contact Centers & BPO Council participated in the official launch of the Instituto Nacional de Formación Técnico Profesional – INFOTEP “Academia de Idiomas”, a strategic joint initiative between this prestigious institution, the Ministerio de Industria y Comercio y Mipymes, and our council. Bridging the Language Gap in BPO Services […]

Learning Lab led by Edison Sepulveda, VP of Product Innovation at CCD Health - Leveraging AI for Improved Imaging Center Scheduling Operations

CCD Health Hosts Learning Lab at RBMA PaRADigm 2025

Innovative AI Scheduling for Imaging Centers Showcased at CCD Health’s Learning Lab at RBMA PaRADigm 2025 –  [Nashville, March 27th, 2025] – At PaRADigm 2025, the Radiology Business Management Association (RBMA) welcomed attendees to an exclusive Learning Lab led by Edison Sepulveda, VP of Product Innovation at CCD Health (A GeBBS Healthcare Company). The session, […]