Patient satisfaction in healthcare

The Importance of Patient Satisfaction in Healthcare 

Medical centers must deliver satisfactory patient experiences to deliver success for medical, financial and operational success. Here’s why.   Patient satisfaction is commonly used to gauge the quality of healthcare services in practices of all sizes. In recent years, patient satisfaction standards have risen across the board, and the patrons walking through your medical center’s […]

How to reduce patient no-shows

How to Reduce Patient No-Shows at Medical Centers

Measuring the cost of patient no-shows at your outpatient medical center is alarming. Learn how to reduce patient no-shows with these three tactics.   Medical companies lose billions of dollars each year due to missed appointments. Within radiology alone, patient no-shows average between 2.26% – 3.36%. Even this marginal amount of missed appointments hurts your […]

The financial impact of abandoned calls for healthcare centers

The Financial Impact of Abandoned Calls

A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, drop.   A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, dropped, […]

Scheduling Optimization For Imaging Centers

Strategic Scheduling Optimization for Imaging Centers

We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a return.   We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a returning patient, the […]