Benefits of outsourcing medical answering services

Costs vs. Benefits of Outsourcing Medical Answering Services

Compare the costs vs. benefits of implementing an outsourced medical answering service for healthcare centers, plus insights into how it can improve patient experience and operational efficiency.   Healthcare centers are constantly looking for ways to improve efficiency, reduce operational costs, and enhance patient satisfaction. One critical aspect of this whole strategy is communication, particularly […]

Bilingual Patient Support: Why It Matters [+ Key Benefits]

Discover the essential role of bilingual patient support in healthcare centers, its benefits, and how it enhances patient care and satisfaction.   The growing diversity of the U.S. population, particularly with the rising number of Hispanic Americans, highlights the critical need for bilingual patient support in healthcare centers. Effective communication between healthcare providers and patients […]

Indian Ambassador’s Successful Visit to CCD Health in DR

His Excellency Mr. Ramu Abbagani, Ambassador Extraordinary and Plenipotentiary of India to the Dominican Republic, visited CCD’s Santo Domingo facilities on September 9th, 2024.   His Excellency Mr. Ramu Abbagani, Ambassador Extraordinary and Plenipotentiary of India to the Dominican Republic, visited CCD’s Santo Domingo facilities on September 9th, 2024. This visit marked a significant milestone […]

Mastering Patient Access: Strategies for Streamlined Healthcare Scheduling

A webinar designed for healthcare administrators, clinic managers, and professionals involved in patient access. Discover techniques to improve appointment management.   Watch now on-demand and learn how to transform patient access and healthcare scheduling and the strategies to streamline operations, enhance patient satisfaction, and improve overall efficiency. Guaranteeing that patients can access their providers on […]

Language Barriers in Healthcare: How to Overcome Them to Improve Patient Access

Explore practical strategies to overcome language barriers in healthcare, ensuring improved patient access and better health outcomes.   Language barriers in healthcare are a significant challenge, particularly in the United States, where nearly one in five residents is Latino. With the Hispanic population accounting for approximately 18.9 percent of the total US population—a figure that […]

How-to-improve-patient-engagement--the-complete-guide

How to Improve Patient Engagement: The Complete Guide

Learn how to improve patient engagement at your Healthcare Center with actionable strategies for optimizing this vital part of Healthcare in its day-to-day operations.   Traditionally, healthcare was provider-centric, with patients usually playing a passive role. However, in the last decade, the need for a more patient-centered care has highlighted the importance of creating strategies […]

4.-CCD-Health’s-Journey-to-Achieving-Best-Places-to-Work-Certification

CCD Health’s Journey to Achieving Best Places to Work Certification

Learn how CCD Health (A GeBBS Healthcare Company) has transformed employee engagement and achieved the Best Places to Work certification.   For over a decade, they’ve focused on helping partners overcome three main challenges to improve patient experience and help their partners recover revenue: staffing level challenges, patient experience improvement, and operational cost optimization. By […]