Strategies to Drive ROI and Improve Patient Access: Learn how to ensure seamless patient entry, enhancing their overall experience. From addressing patient challenges to implementing accessible scheduling systems, improving check-in and wait times, and tracking critical metrics to measure and improve patient access.
How Oncology-Specialized Call Centers Help Improve Cancer Patient Support
Discover how Oncology Specialized Call Centers can improve cancer patient support. From custom services to benefits and insights, read on to learn more. More than 80 percent of cancer care is delivered in outpatient settings. This figure is not just a number; it represents a significant change in how medical oncology facilities approach and […]
How Radiology Centers Will Reduce No-Shows & Recover Revenue in 2025
Discover how top Radiology Centers leverage cutting-edge strategies to reduce no-shows and recover revenue in 2025. Explore patient engagement, scheduling solutions, and success stories. No-shows are still the leading cause of revenue loss for Radiology Centers. Some (37%) state no-show rates have increased. Others (52%) say it has stayed the same.
How Effective People Management Improves Patient-Centric Scheduling
Discover how strategic people management in healthcare scheduling helps drive patient satisfaction, plus proven strategies to improve patient-centered approach. If you work in healthcare and scheduling is your arena, you know the facts:
Roundtable- The ROI of Outpatient Scheduling
Discover How Optimizing Outpatient Scheduling Processes Can Revolutionize Your Healthcare Organization. Our panel of industry experts delves deep into the key aspects that can unlock the true potential of outpatient scheduling, leading to enhanced efficiency, profitability, and patient care. Part I: Welcome to CCD Health round table discussion on enhancing scheduling operations in outpatient […]
Radiology Workflow Optimization: 9 Strategies to Boost Efficiency in Your Center
Discover nine proven strategies to boost productivity in your radiology center. Learn how workflow optimization can lead to operational excellence and improved patient care. 9 Radiology workflow optimization strategies to improve efficiency in your center 1. Optimize patient registration
In-House vs. Healthcare BPO Operations: Which is Better For Your Center?
Learn the pros and cons of Healthcare BPO and In-house Operations in this comparative guide so you can make an informed decision and truly improve your healthcare organization’s efficiency and cost-effectiveness. When considering the decision between healthcare BPO and in-house operations, it’s essential to understand how these options differ. Healthcare BPO, or Business Process […]
Best Places to Work in the Dominican Republic (Revista Mercado)
CCD was recognized as #9 of Revista Mercado’s Best Places to Work in The Dominican Republic (Northern Region) ranking. This accolade acknowledges workplaces prioritizing their employees’ well-being, development, and satisfaction. On Wednesday, July 19th, CCD participated in Revista Mercado’s Summit: “Best Places to Work in the Dominican Republic 2023 (Región Norte).” This prestigious event […]
Radiology Scheduling: How Specialized Schedulers Improve Center’s Operations
Discover how radiology scheduling services can help Centers improve workflow, offer seamless operations, enhance productivity, and reduce patient handling times through tailored radiology scheduling services. Radiology scheduling is a complex process for small and large centers.
DR Chamber of Deputies President Meets with Call Center & BPO Cluster and Adozona
The representative established a conversation with Giacomo Traverso, the general coordinator of the Cluster, José Manuel Torres, the executive vice president of Adozona; Lilliam McCann, the technical coordinator of the Cluster; Carmen Arias, a member of the cluster, and Dariana Lorenzo, project manager at Adozona. On Monday, May 22nd, 2023, the Call Center and […]