The impact of Gastro Call Center Services on Patient Experience and Care

Learn how a gastro-specialized appointment scheduling service can help optimize patient experience, operations, productivity, and financial efficiency in GI centers.   Gastroenterology is one of the most complex specialties in Healthcare. From routine checkups to more complicated procedures like colonoscopies, screenings, and endoscopies, the scheduling, follow-up, and support process is not as straightforward for these […]

[Webinar] Accurate Healthcare Center Forecasting

Discover how improved forecasting accuracy affects key performance metrics in healthcare centers, such as patient satisfaction and cost management.   Healthcare budgeting is filled with density, complexity, and layers that should be considered when drawing a profitable strategy where supply change, operations, and patient experience remain at the forefront of your healthcare center’s performance. 

How Healthcare Data Quality Impacts Patient Outcomes

Discover the importance of data quality in healthcare, how it affects patient outcomes, and how it can be improved.   Healthcare data quality refers to the accuracy, completeness, and reliability of information stored in electronic health records (EHRs), databases, and other health information systems. It encompasses a spectrum of factors, including data integrity, consistency, and […]

In-House vs. Healthcare BPO Operations: Which is Better For Your Center?

Request Consultation Talk To Sales Edit Content When considering the decision between healthcare BPO and in-house operations, it’s essential to understand how these options differ. Healthcare BPO, or Business Process Outsourcing, involves outsourcing specific tasks and responsibilities to a third-party provider that provides support services for healthcare centers. In contrast, in-house operations involve keeping all […]