Reducing your medical center’s average handle times is challenging as you scale. Learn how to improve average handle time and calculate your AHT. The patient care you deliver is more than just being polite to patients over the phone or listening to their concerns during an appointment. In today’s busy, hectic world, your patients […]
A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, drop. A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, dropped, […]
We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a return. We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a returning patient, the […]
