Discover the top 8 patient scheduling best practices to optimize your medical office operations and improve patient satisfaction. Patient scheduling is one of the most essential elements of effective practice management in the healthcare industry.
How to Reduce Patient No-Shows at Medical Centers
Measuring the cost of patient no-shows at your outpatient medical center is alarming. Learn how to reduce patient no-shows with these three tactics. Medical companies lose billions of dollars each year due to missed appointments. Within radiology alone, patient no-shows average between 2.26% – 3.36%. Even this marginal amount of missed appointments hurts your […]
6 Ways to Improve Average Handle Time (AHT) at Outpatient Centers
Reducing your medical center’s average handle times is challenging as you scale. Learn how to improve average handle time and calculate your AHT. The patient care you deliver is more than just being polite to patients over the phone or listening to their concerns during an appointment. In today’s busy, hectic world, your patients […]
The Financial Impact of Abandoned Calls
A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, drop. A missed call means missed business. We can start by making a very objective question, why should we care about them? In the Imaging Center industry, dropped, […]
Strategic Scheduling Optimization for Imaging Centers
We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a return. We all know the challenge. You work hard to build your reputation as a high-quality, patient-focused Imaging center. Whether it’s a new patient or a returning patient, the […]