Learn how outsourcing key processes in your radiology centers’ RCM to a healthcare BPO can enhance its financial performance, streamline operations, maximize revenue, and minimize costs. Every healthcare provider, whether a small practice or a large facility with multiple departments, always looks for ways to optimize their revenue cycle management. Now, while for any […]
Discover the top healthcare call centers service for your radiology practice and the ways each can help you optimize your day-to-day operations. The best healthcare call center services for radiology centers are
Join us for this informative webinar, where our VP of innovation will dive deep into topics like inflation rates, the economic recession, labor shortages, and government policy shifts and also give insights on the economic, labor, and technological forces that are impacting the healthcare landscape in 2023. U.S. Macroeconomic trends National health expenditure growth […]
Looking to outsource your outpatient scheduling process? Before committing, ensure you have the answers to these seven key questions. Outsourcing can be a great way to save time and resources. However, it would be best to consider some critical factors before choosing this option for your Healthcare Center.
Discover the most common signs that can tell if a patient will be a no-show and what steps can you proactively take to reduce this no-show rate. No-shows are one of the most frustrating problems for healthcare centers: The cost of unused time slots for doctors is almost $200 per occurrence. Now, if we […]
In today’s world, as humanity’s attention span continues to decrease, patients have increasingly become less patient. Here is how much waiting times can impact your Healthcare Center’s patient care and satisfaction. In many industries, getting service via phone has become a painful experience. Airlines and insurance companies have continued to make this interaction more […]
Learn everything about Call Abandonment Rate, how you can calculate it and why it is important to improve your patients’ experience. Abandoned calls are a common problem for many radiology practices. They can be both costly and frustrating, having a real impact on your bottom line. In a recent survey, the United States healthcare […]
Learn how to improve patient-experience at your radiology center by optimizing your processes and offering end-to-end patient care. Patient satisfaction is one of the most important factors in determining whether a radiology center can be (and stay) successful. But it’s not always easy to make sure patients are always satisfied with their care. There […]
Patient Experience: using data analytics and business intelligence to improve patient loyalty and satisfaction scores (NPS, CSAT, and AHT). Healthcare Analytics – What Is It? A key shared concern among healthcare practitioners and outpatient clinics is how to improve patient positive outcomes at the lowest cost. The vast majority of the healthcare system is […]
The main purpose of the HIPAA Act is to safeguard patients’ privacy, having a HIPAA-compliant Patient Scheduling Service will positively impact your facilities and patient satisfaction. Why Should I Use a HIPAA-Compliant Medical Answering Service? What is HIPAA? As a healthcare professional, your practice must abide by the strict regulations specified by the Health […]
